CLIENTS & EMPLOYERS HAVE INCLUDED:

 

Acer Computers

Alorica, Inc. / Helix by Alorica

Ask Dr. Tech

Covad

eMachines Computers

Gateway Computers

Gateway Consumer Electronics

IDEO (Handspring)

JetBlue Airways

NEC

ProFlowers.com

Save.com

Sega (Animanium)

Siemens (Europe / EMEA)

U.S.Robotics (International)

ViewSonic

EParties

GeoSource Mining, Inc.

Gobi

Packard Bell (North America)

Packard Bell NEC (North America)

PCFactory Outlet

PriorityOne

Tribalink

Vertex Solutions (Philippines / APR)

Zenith (Data Systems)

 

SERVICES & SKILLSET

 

JASON SAETRUM BIOGRAPHY:

 

With more than sixteen years of operations management and engineering, project management, outsourcing, client management, customer support, and consulting experience, Jason has served as Chief Operations Engineer, Sr. Operations Manager, Sr. Account Manager, Project Manager, and Training and Quality Assurance Manager. In some of these roles he has managed teams of more than 600 employees at a time. Clients and employers have included JetBlue Airways, Alorica Inc., Gateway Computers, Sega, eMachines, U.S.Robotics, Acer Computers, NEC, and Packard Bell.

Globally, Jason has had direct responsibility for operations in North America (NAM), Latin America (LAT), Europe (EMEA), and the Philippines (APR). Projects have included corporate business, operational, and financial analysis; re-engineering business units to profitability; CRM and WMS software design and implementation; global outsource customer support and reverse logistics; and the training of thousands of employees. Jason received a BS in Business Administration from the University of Utah, David Eccles School of Business.

 

 

BUSINESS OPERATIONS ENGINEERING

·         Project Management & Business Analysis

·         Evaluation of existing operational strategies and processes

·         Design and implement appropriate re-engineering

·         Training design and delivery

·         Entrepreneurial coaching

·         Business plan design and creation

·         Social Media / Website / Online presence

·         Coach on building corporate credit and strengthening of the corporate risk profile

 

 

 

OUTSOURCING  (DOMESTIC / OFFSHORE)

·         Contact Centers & Reverse Logistics

·         Design, Implementation, and Operations

·         Client & Vendor Management

·         KPI planning, design, implementation, performance

·         CRM, WMS, and Knowledgebase system-wide design and implementation

·         Complete Microsoft Office Suite knowledge and training

 

 

 

INVESTMENT ADVISOR (NMS CAPITAL)

·         Account Executive with NMS Capital

o   Licensed (S-65)